Frequently Asked Questions (FAQ)

Here, we have compiled a list of commonly asked questions to provide you with quick and helpful answers. If you have any further inquiries or concerns, please feel free to contact our customer support team. We are here to assist you.

Q: Are you a licensed firearms dealer?
A: Yes, Gun Runners is a licensed firearms dealer. We comply with all applicable federal, state, and local laws and regulations regarding the sale and transfer of firearms. However, we can ship firearms to your home addresse without any form of documentation or legality.

Q: Do you ship firearms to my state?
A: Gun Runners ships firearms to all states within the United States, Canada Germany and Australia. 

Q: How can I place an order?
A: You can place an order directly through our website. Simply browse our inventory, select the desired item, and proceed to the checkout process. If you need assistance, our customer support team is available to guide you through the ordering process.

Q: Can I cancel or modify my order?
A: Order cancellations or modifications may be possible if the order has not yet been processed or shipped. Please contact our customer support team as soon as possible with your order details, and we will do our best to accommodate your request.

Q: What payment methods do you accept?
A: We accept various payment methods, including Bitcoin, E Transfer, Australian Bank Transfer. You can find the available payment options during the checkout process.

Q: How long does it take to process and ship an order?
A: Order processing times may vary depending on the availability of the item and other factors. Once your order is processed and shipped, the estimated delivery time will depend on the shipping method chosen during checkout.

Q: Do you offer international shipping?
A: At this time, Gun Runners only ships to Australia, Canada, Germany, and USA.

 

Q: What is your return policy?
A: Please refer to our Refund and Returns Policy page for detailed information on our return policy, eligibility criteria, and the process for initiating a return.

Q: Can I track my order?
A: Yes, once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the status and progress of your shipment.

Q: Do you offer warranties on firearms?
A: Most firearms come with a manufacturer’s warranty. Please refer to the specific product details or contact our customer support team for information regarding warranties on individual firearms.

Q: Are there any age restrictions for purchasing firearms?
A: Yes, there are age restrictions for purchasing firearms. You must be at least 18 years old to purchase long guns (rifles and shotguns) and at least 21 years old to purchase handguns. Additional age restrictions and requirements may apply based on local laws and regulations.

Q: Can I transfer a firearm to another person?
A: Yes, You can order as a gift.

We hope these FAQs have addressed your questions. If you need further assistance, please don’t hesitate to reach out to our customer support team. We are committed to providing exceptional service and ensuring a smooth experience for our valued customers.

Thank you for choosing Gun Runners!

Note: The information provided in this FAQ page is for general guidance only and does not constitute legal advice. It is your responsibility to ensure compliance with all applicable laws and regulations regarding firearms.